Canna Health Amsterdam
Customer Support
QUESTIONS ABOUT ORDERS
You will receive an email with a confirmation of your order.
If you have placed an order and you did not yet received this email, please check your email’s spam or junk folder.
If you have still cannot find the confirmation email, contact us and we will assist you further.
If you would like to cancel your order, you can do this within 14 days since you placed your order. For more information please see our Returns & Refunds Policy.
You can change your address from “My Account” -> “Addresses” and then tap on ‘Edit’.
Please note that you cannot change the delivery address after you have placed an order. If you have any more questions or concerns, please contact us.
All your information will be used to process and ship your order and in accordance with our Privacy Policy.
Our products are legal in the Netherlands and come with 3rd party certificates of analysis. Please check your local laws to make sure the product that you order is allowed in your country individually.
QUESTIONS ABOUT SHIPPING & PAYMENTS
Netherlands – According to PostNL: 1-2 business days
Shipping options:
- Free Shipping on all orders over €50,00
- €5,00 for orders under €50,00
- Local Pickup from our store in Amsterdam.
Nieuwe Nieuwstraat 26, 1012NH, Amsterdam.
Europe – According to UPS: 2-3 business days
- Free Shipping on all orders over €75,00
- €18,00 for orders under €75,00
UK & Cyprus – According to carrier: 2-3 business days = €21,00
Australia – Delivery time depends on area = €55,00
Asia – Delivery time depends on area = €55,00
USA – Delivery time depends on area = €35,00
You can pay for your order using:
- Any Credit Card or Debit Card via PayU
- Direct Bank Transfer
Our bank information:
ING Netherlands
GEZONDHEIDSWINKEL Healthy Oils
IBAN-code: NL34INGB0008163607
BIC / SWIFT-code: INGBNL2AXXX
Our bank information:
*Attention: We have a new bank account number. Below you can find the updated account number.
ING Netherlands
GEZONDHEIDSWINKEL Healthy Oils
* IBAN-code: NL34INGB0008163607
* BIC/SWIFT-code: INGBNL2AXXX
Bank Address Details
Address: Bijlmerdreef 106
Post Code: 1102 MG
City: Amsterdam
Country: The Netherlands
All our packaging is discreet and there are no visible logos or labels outside the packaging.
QUESTIONS ABOUT CANNABINOIDS
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What is Kanna?
Now Available at Canna Health Amsterdam: Grassroots California
Can't find the answer?
We are here to assist you with all your questions!
Canna Health Amsterdam does administer Hemp or Plant Derivatives.
Canna Health Amsterdam DOES NOT have a therapeutic office to treat patients, nor can it offer information about Cannabis Medical Centres. Please, do not send us emails with medical consultations that we cannot attend.