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Welcome to Canna Health Amsterdam
Customer Support

QUESTIONS ABOUT ORDERS
You will receive an email with a confirmation of your order.
If you have placed an order and you did not yet received this email, please check your email’s spam or junk folder.
If you have still cannot find the confirmation email, contact us and we will assist you further.
If you would like to cancel your order, you can do this within 14 days since you placed your order. For more information please see our Returns & Refunds Policy.
You can change your address from “My Account” -> “Addresses” and then tap on ‘Edit’.
Please note that you cannot change the delivery address after you have placed an order. If you have any more questions or concerns, please contact us.
All your information will be used to process and ship your order and in accordance with our Privacy Policy.
Our products are legal in the Netherlands and come with 3rd party certificates of analysis. Please check your local laws to make sure the product that you order is allowed in your country individually.
QUESTIONS ABOUT SHIPPING & PAYMENTS
Netherlands:
Shipping options:
- Free Shipping on all orders over €50,00
- €5,00 for orders under €50,00
- Local Pickup from our store in Amsterdam.
Nieuwe Nieuwstraat 26, 1012NH, Amsterdam.
Europe:
- Free Shipping on all orders over €75,00
- €16,00 for orders under €75,00
UK: €21,00
Cyprus: €21,00
Australia: €55,00
Asia: €55,00
USA: €55,00
You can pay for your order using:
- Any Credit Card or Debit Card
- Direct Bank Transfer
- Cryptocurrency
Our bank information:
*Attention: We have a new bank account number. Below you can find the updated account number.
ING Netherlands
GEZONDHEIDSWINKEL Healthy Oils
IBAN-code: NL34INGB0008163607
BIC / SWIFT-code: INGBNL2A
Our bank information:
*Attention: We have a new bank account number. Below you can find the updated account number.
ING Netherlands
GEZONDHEIDSWINKEL Healthy Oils
* Account no.: 0008163607
* BIC/SWIFT-code: INGBNL2A
* IBAN-code: NL34INGB0008163607
Bank Address Details
Address: Bijlmerdreef 106
Post Code: 1102 MG
City: Amsterdam
Country: The Netherlands
All our packaging is discreet and there are no visible logos or labels outside the packaging.

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Can't find the answer?
We are here to assist you with all your questions!
Canna Health Amsterdam does administer Hemp or Plant Derivatives.
Canna Health Amsterdam DOES NOT have a therapeutic office to treat patients, nor can it offer information about Cannabis Medical Centres. Please, do not send us emails with medical consultations that we cannot attend.